Rich O’Brien – Managing Partner

Rich has been repping foodservice manufacturers since 1989 when he worked for his Dad’s firm in Kansas City. He has always loved this industry and is thrilled to now have the opportunity to run an agency with the most talented team in foodservice history. In his spare time, he loves skiing and spending time with his kids.

Katherine Young – Vice President/Partner

Katherine has been in the foodservice industry for over 20 years and has worked for several top manufactures and dealers.  She spent the past 2 years as a real estate agent but her love for this industry pulled her back in. In her spare time, she can be found cheering her boys on at their sporting events, skiing or having a glass of wine with friends.

Howard Lewis – Outside Sales/Culinary


Howard began his foodservice career over thirty years ago when he was cooking at some of the most recognized restaurants in Los Angeles and the San Francisco Bay Area.  He later became an equipment specialist for a large dealer in New Mexico and then found success in sales. In 2010, he joined Elevation Foodservice Reps as the company’s first territory manager and now works as the director of culinary at the home office in Denver.  In his spare time, he enjoys reading, cooking for friends and family, hiking, and exploring Colorado with his family.

Joshua Jacobson – General Manager

Joshua handles all things customer service here at Elevation Reps. He has been in the foodservice industry for 20 years and spent his last 8 years on the dealer side. Joshua’s favorite part of working in foodservice is the people, making him the absolute best customer service manager we could ask for. When he’s not at work, Joshua loves to go camping, cheer on the Broncos, and spend time with his family.

Janette Lewis- Customer Success


Janette is our lead estimator and handles all the quotes and bids. When dealers need pricing, no one is better at examining drawings and specifications than Janette.  She’s also a stand-up gal. That is, she loves stand-up comedy and live music. One of her favorite quotes is, “One of the ways to understand how to find your purpose in life is to return to nature, to find your own nature.”

Calina Hilyard – Hospitality Specialist


Calina specializes in representing foodservice equipment in the hospitality sector. When not working, she likes to be outdoors, travels to distant lands, and concerts at Red Rocks.

Jeff Kauffman – Controller


Jeff began working at Elevation a few months after the company formed. His duties include all accounting-related functions. Having worked eight years at Ice-O-Matic, eight years at Excell Marketing Group,  and 12 years at a restaurant equipment dealer, Jeff has deep experience in every aspect of this industry. He enjoys attending Denver Broncos home games on weekends and following his favorite team, the Colorado Rockies during the summer.  An avid bicyclist, you will often find him riding around the Denver metro area.

Alex Tuchscherer – Customer Success


Alex specializes in Salesforce and submitting purchase orders, as well as helping on quoting and dealer relations. With a little under 5 years in the industry she is ready to take on any new challenge and here for the long run. Born and raised in Colorado, her hobbies include traveling with her husband, camping, playing video games, and going out to breweries.

Shelby LeBleu – Account Manager


Shelby has worked in the industry for 27 years and counting.  This has been a true passion for him.  He continues to create partnerships and helps to ensure customers feel understood.  For 22 years he worked as a chef and has an extensive knowledge of challenges faced by the industry today.  Shelby spent five years in the distributer / dealer world before joining Elevation.  On the weekends, Shelby can be usually found in the mountains skiing or camping with his wife and three children.

Pierson Shields – Chef 

As our chef-in-residence, Pierson guides us on the latest trends in cooking and dining. He is currently the Executive Sous Chef at Hyatt Regency Denver at the Colorado Convention Center.


Jeff Crossley – Partner GM Utah/Sales


Jeff heads our Utah office and has been a foodservice rep for 25 years. There isn’t much he hasn’t seen or solved in the commercial foodservice equipment world. He has been married nearly as long as he’s been repping and he has two kids aged 20 and 15. In his spare time, he hangs out with his fam, plays golf, cooks, and attends local sports events.

Steph Salsbury – Customer Success


Steph provides quotes, checks purchase orders for accuracy, and submits orders to the factories. With eight years in the industry, she is well equipped to assist dealers and factories and enjoys every minute of it.  When she is not at the office she loves being with her kids and enjoys hiking, swimming, bike riding, good food and having fun in every aspect of life.   

Paul Kuhn – Territory Sales


Paul comes to us with over 35 years in the F&B industry. He has been a Chef, Manager, Trainer and a owner operator. He has worked with broad line distributors and food brokers. He has a large family that fills his spare time. He love to exercise and watch the Utah Jazz.


Thayer McCall – GM Arizona/Sales


Our Arizona office is brimming with know-how thanks to Thayer who has over 35 years of experience as a foodservice manufacturers’ rep. There’s precious little he doesn’t know about the industry and he’s generous with his expertise so go ahead and ask him anything. Other than his family, Thayer’s other hobbies are fishing, mountain biking, and music.

Josh Angrick – Outside Sales


Josh specializes in working with the Arizona school districts and managing Arizona’s NexGen, Pride, and Excell distributors. He is a dad, a sports enthusiast, globetrotter, and trendsetter.

Nick Sortore – Outside Sales/Healthcare/Culinary


A skilled chef, Nick also handles sales in both our Arizona and Utah markets. Though he focuses primarily on the healthcare industry, he is skilled at equipment demonstration and utilization. On the weekends, you will find Nick occupies his time with family and hockey.

Gail Laute – Customer Success


Gail keeps our AZ office running smoothly and makes it look easy. It’s probably because she has loads of experience in our industry, 25 years to be exact. Her hobbies and interests are family, travel,  gardening, and cooking.